Collection of Information
We collect two kinds of information, general usage data, which is not individually identifiable, and individually identifiable information.
General Usage Data
Our Web server automatically recognizes and collects the domain name of each visitor to the Sites. We collect information about visitors to the Sites, such as the number of visitors, what pages they access, and the length of their visit. We also may collect certain non-personally identifiable information when you visit the Sites or fill out forms such as the type of browser you are using (e.g., Internet Explorer, Firefox), the type of operating system you are using, (e.g., Windows Vista, Mac OS) and the domain name of your Internet service provider (e.g., AT&T, Comcast). This information is used in aggregate form in order to manage our web sites and improve its content.
Individually Identifiable Information
In addition, through the use of tools like Track & React, you will have the opportunity to submit personal health information. Personal health information is not shared except as in accordance with HIPAA regulations. In addition, personal health information that is associated with your profile and can be updated at any time by logging in and changing your information.
Use of Information
Individually identifiable information is used to provide you with information or to deliver the service you have requested and to provide you with additional services that we believe may be of interest to you. If you provide your postal address, telephone number or e-mail address to the Arthritis Foundation online, you may receive periodic contacts from us.
If you would like to change the way we contact you, please fill out thePrivacy Preference Form.
At certain parts of the Sites, only persons who provide us with the requested personally identifiable information will be able to use tools or otherwise participate in the Sites’ activities and offerings.
Sharing Information With Others
关节炎基金会可能会不时地将您的个人身份信息提供给其他有价值的非营利组织和商业组织，这些组织的服务可能会让我们的支持者感兴趣。任何个人健康信息的披露只能按照HIPAA规定进行。我们仔细地筛选这些组织。If you do not want us to share your information with other companies or organizations, please fill out thePrivacy Preference Form.
We occasionally send out an email newsletter and direct email communications to Arthritis Foundation constituents to highlight news, information and opportunities available from the Arthritis Foundation. You can elect not to receive communications from us, either by completing ourprivacy preference form, or by noting your preference in response to communications from us. You may also select to receive only certain publications from the Arthritis Foundation byregisteringon our web sites and selecting your newsletter preferences. In addition, all Arthritis Foundation e-newsletters and direct email communications have easy-to-follow unsubscribe instructions at the bottom of each e-mail piece.
Links to Other Sites
The Arthritis Foundation produces a web site section (www.kidsgetarthritistoo.org) that is intended for use by children, including those under the age of 13 years. Protecting the privacy of children is especially important, and for this reason we have adopted certain policies and procedures. We do not collect any more personal information than reasonably necessary to enable children to participate in the activities we offer at our web site.
We do not have any agreements with outside organizations to collect personal information at our site.
Use and Sharing of Information
The information we collect from children is compiled personal stories that may be published only after obtaining parental permission.
We do not share children’s personal information with anyone other than those who provide support for the internal operations of the web site and our agents (e.g., contractors who provide fulfillment services or technical support to the web site).
Parents can review the information that we have collected from their children online, prevent the further use or maintenance of such information, or direct the deletion of their children’s personal information by calling us at the telephone number provided above, emailing us at the above address and/or writing to us at the above address.
In order to prevent unauthorized access and protect our users’ personal information, we strive to maintain physical, electronic and administrative safeguards to secure the information we collect online. For example, online shopping and contributions are processed using a secure server. This secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Furthermore, all of the customer transactional data we collect is protected against unauthorized access with the use of digital certificates. Notwithstanding our efforts to protect your information, no security system is completely impenetrable, so we cannot guarantee the absolute security of our databases, nor can we guarantee that information you supply to us will not be intercepted while in transit to us over the Internet.
For areas of our sites which require a login, you must help us protect against unauthorized access by keeping your password in a safe place and signing off when using a shared computer. We ask that you do what is reasonable to ensure the security of your personal information. We also take steps to ensure the security of your personal health information. All personal health information within tools like Track & React is encrypted to ensure compliance with HIPAA regulations.
Questions or Concerns
Whenever you have any questions or concerns, please contact us through any medium you prefer. Your complete satisfaction in dealing with the Arthritis Foundation is important to us. If you have questions about the Arthritis Foundation’s privacy practices described above, please send an e-mail message email@example.com.
If you have general questions about arthritis, please visit We Can Help for more information or to contact an information specialist.
关节炎基金会遵循直接营销协会(DMA)的在线隐私指南和商业道德实践指南。For more information on these guidelines, visit the DMA athttp://the-dma.org.
加州居民:居住在加州并已向我们提供个人身份信息的用户，可能会要求我们向第三方披露某些类别的个人信息，用于其直接营销目的。此类请求必须通过以下地址提交给我们:关节炎基金会，1330 West Peachtree Street, Suite 100, Atlanta, GA 30309。在收到该等请求的30天内，我们将提供一份在上一个日历年度为第三方直接营销目的而披露给第三方的个人信息类别清单，以及收到该等个人身份信息的第三方的姓名和地址。
Some opinions and recommendations contained in the Web Sites, especially in areas such as personal pages, message boards and chat rooms (“Interactive Areas”), are not necessarily those of the Arthritis Foundation or endorsed by the Arthritis Foundation. YOU ACKNOWLEDGE THAT ANY RELIANCE ON CONTENT POSTED IN AN INTERACTIVE AREA IS AT YOUR OWN RISK.
If you use an Interactive Area, you are solely responsible for your own communications and the consequences of posting those communications. The Arthritis Foundation does not assume any responsibility for the consequences of any Interactive Area communications on or arising from use of the web sites. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately.
关节炎基金会不能也不会屏蔽您或其他用户提供给网站或任何互动区域的内容，也不对这些通信和材料的内容负责。Notwithstanding the foregoing, the Arthritis Foundation reserves the right to review the Web Sites and material from the web sites brought to the Arthritis Foundation’s attention and to remove content, which the Arthritis Foundation, in its sole discretion, determines to be
(a) abusive, libelous, defamatory or obscene,
(b) fraudulent, deceptive or misleading,
(c) in violation of a copyright or trademark, other intellectual property right of another or
(d) offensive or otherwise unacceptable to the Arthritis Foundation.
Furthermore, the Arthritis Foundation reserves the right (but is not obligated) to monitor, edit or disclose any type of communication(s) on the Interactive Areas for adherence to this Agreement, if required in the course of normal operation and maintenance of the web sites, or if required to do so by law or in the good-faith belief that such action is necessary to:
(i) comply with the law or comply with legal process served;
(ii) protect and defend the rights of the Arthritis Foundation or others; or
(iii) act in an emergency to protect the personal safety of our guests or the public.
The Arthritis Foundation HAS NO LIABILITY OR RESPONSIBILITY TO SUBSCRIBERS OR ANY OTHER PERSON OR ENTITY FOR PERFORMANCE OR NONPERFORMANCE OF THE AFOREMENTIONED SCREENING ACTIVITIES.
Advertising Policy Statement
The acceptance of advertising on Arthritis Foundation web sites does not constitute or imply endorsement by the Arthritis Foundation of any advertised product or service. People with arthritis should consult their physicians before using any medication or therapy. The Arthritis Foundation accepts no responsibility for any claims made in any advertisement.
Editorial Policy Statement
Interactive Tool Policy Statement
Collection and Use of Personal Data Privacy Statement
Our Commitment to Privacy
The Arthritis Foundation respects the privacy of every individual who contacts us. We are grateful for your support and committed to protecting your privacy. This notice supplements our Online Privacy Statement and describes our practices for safeguarding personal information provided by individuals who contact us offline.
How We Collect Your Information
In addition to information that you provide to us, we sometimes obtain additional information that is publicly available. This may include standard Contact Information, such as your name, phone number, and address. Other information depends on the activity.
We limit the use of the information you provide to us to the following:
- If you provide Contact Information, we enter your name into our constituent database and contact you in order to:
- Supply you with information including arthritis related health news, Foundation programs and events.
- Request voluntary time or monetary contributions to the Foundation.
- Seek completion of voluntary surveys seeking feedback for quality and service improvement purposes.
- Any Health Related Information you provide is strictly limited to access within the organization for purposes of serving you and providing you with relevant information and will never be shared outside of the organization.
- We may occasionally make your postal contact information available on a limited basis to other reputable nonprofit or commercial organizations whose services we believe may be of interest to you. We carefully screen and approve these organizations. If you do not want us to share your information in this manner, contact us via mail, phone or online at the address below, listing your name, postal or e-mail address and telephone number, and telling us that you do not want us to share this information. Because we exchange names with these organizations, it is a cost effective method of reaching additional potential constituents and we hope that you value the information they send you. Your name is only made available to these carefully screened organizations through third-party mailing agents for a limited use. Other organizations will not have continued access to your name and address unless you choose to respond to their initial mailing. We do not share email addresses or Health Related Information.
- We will also share personal information when we believe release is appropriate to comply with the law, enforce our rights, or protect the safety of our constituents or others.
- Aside from the above, we may disclose Contact Information we collect about you to third parties with your consent or at your direction.
If you did not provide your address in your initial contact with the Arthritis Foundation or you indicated that you did not want to receive information from the Foundation and have recently changed your mind, firstname.lastname@example.org call our Arthritis Foundation Customer Service Center at 1-800-283-7800.
For details on how you may restrict the manner in which you are contacted, access to your information and data security, please refer to ourPrivacy Preference Form.
We recognize that you may wish to limit the ways in which we contact you so we provide the following options for restricting internal and external sharing of your Contact Information:
- Do not contact me by telephone.
- Do not contact me by postal mail.
- Do not share my Contact Information with other organizations.
- Limit your contact with me to occasional mailings only.
- Do not contact me or share my information with anyone.
我们不会在基金会之外分享您的健康相关信息，并且这些信息的使用仅限于基金会内部。For more information on how you may notify us of any desired restrictions, please refer to ourPrivacy Preference Form. If you do not wish to opt out at this time, you may do so at a later date.
If you are not currently receiving information from the Foundation and would like to, pleaseregisteronline to indicate your preferences.
根据您的要求，我们将向您提供我们保留的有关您的联系信息。描述将通过邮政邮件发送，我们相信这是最安全的通信方法。此外，我们将回应更新或更改您的个人信息的要求。Contact us by email email@example.com in writing at:
c/o Privacy Requests/Marketing Department
1330 West Peachtree Street, Suite 100
Atlanta, GA 30040
To protect your privacy and security, we will take reasonable steps to verify your identity before providing information or making corrections.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards. Your data is stored in password-controlled servers where our staff is located. Personal health-related data can only be accessed by designated Foundation employees. Our staff is educated about the importance of safeguarding your information and is bound by a confidentiality agreement.
We welcome feedback and questions on this privacy statement. If for any reason you wish to contact us, send an e-mail firstname.lastname@example.org write to:
c/o Privacy Requests/Marketing Department
1330 West Peachtree Street, Suite 100
Atlanta, GA 30040